Environment Policy

ELC delivery lorry

ELC delivery lorry

We are fully committed to protecting our customers, the people making our products, and the environment.

The impact of our activities upon the environment will be managed by:

  • ensuring efficient use of raw materials
  • optimising the use of energy and reducing our carbon footprint
  • encouraging recycling and sustainability
  • engaging business partners and stakeholder groups

Environmental considerations will form an integral part of our core business values, alongside our commitments to social responsibility, quality, safety, and value.

Raw Materials

Raw materials include the many different types of wood, metal, fibre, and chemicals from which our products are made. Some of these are sustainable if existing supplies are carefully managed, while other non-renewable materials must be used in the most efficient way possible, in order to ensure long term availability.


As one of our most important raw materials, we will ensure that wood products are manufactured from timber harvested from forests that are managed (sustainable), and, where appropriate, have Forest Stewardship Council (FSC) accreditation. We will support the development, wherever technically and economically feasible, of new, more sustainable materials. Products will be designed and developed to optimise the use of raw materials.

Risky/hazardous materials

Where scientific or consumer concern demands it, we will seek to phase out the use of materials that may pose an unacceptable risk to our customers, the people making our products, or the environment.

Where hazardous substances are used, we will seek to ensure that they are used in a safe and controlled way, and that processes and procedures comply with relevant national regulations.


Manufacturing is the process by which raw materials are converted to the finished goods that are sold in our stores. As well as raw materials, manufacturing requires the use of other resources such as energy and water.

Suppliers will be encouraged to ensure that they working in the most efficient way, with the aim of minimising process waste. In addition, we will assist all of our business partners to integrate environmental considerations into their everyday activities, in a way that is consistent with our own policies.

Head Office & Stores

Our stores and head office consume water, energy for heating, lighting and air conditioning, as well as generating significant amounts of paper and packaging waste.

In order to maximise their efficiency, all stores will utilise management systems to monitor and control the consumption of energy. We will set targets for the use of energy and water, and make improvements wherever opportunities are identified. We will promote and operate recycling schemes for the waste paper and packaging generated within our head office and stores, while reducing consumption of materials wherever possible.

Transport & Warehousing

Working in partnership with our distribution partner, we will seek to reduce the carbon footprint of our warehousing and transport operations wherever possible.

This will be achieved by optimising supply chain efficiencies, e.g. replacing older vehicles with new more efficient models, reducing pack size to optimise space utilisation, increasing the amount of waste recycled and reducing the amount of electricity & water that we use.


Packaging includes any wrapping, boxes, or containers used to protect products from damage during transportation, storage and handling. It also provides the means for products to be effectively displayed in store, and for important safety information to be communicated to the customer.

We will endeavour to use recycled packaging materials wherever possible. Packaging will be designed so that material usage is minimised, without compromising product integrity.

We will promote recycling of packaging by the use of recycling symbols and logos, where appropriate.


We will maintain close links with those groups that represent the interests and concerns of our customers. Where appropriate, we will act upon those concerns, and if necessary, take a leading role by encouraging other retailers to adopt policies that are consistent with our own.

We are committed to communicating with our customers about our environmental goals and performance, and will publish details of our progress at least annually.