Our people

We believe that our people make our business what it is today. We are committed to equal opportunities and being a parent friendly company. It's hard work at Mothercare but we try to make it fun and demonstrate our commitment to our people.

We employ directly 5,835 people in the UK and 180 in Asia, not including those colleagues who work for our global network of franchisees.

We have a diverse workforce with a third of our managing board and 53% of our senior management roles (not including executive management) being held by females.  Throughout the rest of the business 91% of our UK retail colleagues and 72% of our UK office colleagues are female. 

We are an equal opportunities employer and ensure that recruitment and promotion decisions in all of our companies are made solely on the basis of suitability for the job. People with disabilities are given due consideration for employment opportunities and, if employees become disabled, every effort is made to retain them by providing relevant support.

We continue to measure employee engagement via our annual MyVoice survey which ran for the third time in December 2015. The survey gives colleagues the opportunity to comment honestly and confidentially about their experience of working for Mothercare. There was a further incremental improvement in the colleague engagement score this year. 

We have continued to communicate with all colleagues in a variety of ways and have been regularly sharing video messages from Mark Newton Jones with colleagues across the globe.  This is facilitated in our UK stores via the introduction of iPads. 

Over the past 12 months, we have invested in management development and core skill workshops for our offices.  We have continued to deliver regular training to retail colleagues in particular in car seats and bra fitting, including the introduction of internal trainers across our UK retail estate.  We have also updated our retail induction programme for new colleagues and implemented a learning management system as a global initiative.

For more details on working for our Group, and to view current vacancies, visit

The Mothercare Customer Service Team

Mothercare – voted one of The Sunday Times 25 Best Big Companies to Work for 2011

Best company 2011